My water softener is not taking any readings?

Please check the following:

• The water softener is connecting to your WiFi

• The i-Lid is closed properly

• The battery levels are not low

If your issue is not resolved, please contact our Installations team on 01483 753 413 Monday - Friday: 8am - 8pm, Saturday: 9am - 4pm, Sunday closed or email: installations@harvey.co.uk.