My water softener is not taking any readings?
Please check the following:
• The water softener is connecting to your WiFi
• The i-Lid is closed properly
• The battery levels are not low
If your issue is not resolved, please contact our Installations team on 01483 753 413 Monday - Friday: 8am - 8pm, Saturday: 9am - 4pm, Sunday closed or email: firstname.lastname@example.org.