How do I change my myHarvey app notifications?

If you wish to change the notifications, go to your myHarvey app settings, then scroll down to notifications. Use the toggle to turn on/off the early salt top-up notifications and the audio alarm options.

Examples of the notifications you’ll receive:-

Low salt You can add 2 blocks to at least one side of the salt compartment.

More salt You can add 1 Mini Curve Salt Block to one or more sides of the salt compartment.

Lid open The i-Lid is not properly secured on the water softener - an open i-Lid may cause incorrect salt readings.

No data Check the WiFi is connected and battery levels as they may be low.

Low battery Change the 4xAAA batteries. To re-activate, press the button once on the i-Lid and wait for the blue light to stop flashing.